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DataMotion

DataMotion

Overview

What is DataMotion?

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a…

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Recent Reviews

DataMotion Review

9 out of 10
April 18, 2024
We use DataMotion to securely share information and details that are sensitive in nature and that shouldn't go over plain email. …
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The use of DataMotion

3 out of 10
March 19, 2024
We use DataMotion to correspond with other offices for situations such as setting up appointments, referring patients, corresponding with …
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DataMotion is good

8 out of 10
February 28, 2024
Incentivized
It is used to send secure and encrypted documents from one person to another, especially for documents containing sensitive information, …
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Necessary

8 out of 10
December 14, 2023
Incentivized
My organization gathers personal/private information so we use DataMotion to send secure information via email. If my colleagues and I did …
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DataMotion Review

7 out of 10
December 14, 2023
Incentivized
We use DataMotion to communicate about PHI. DataMotion lets us send HIPAA-protected information via email. As a research assistant, I am …
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Easy to use

10 out of 10
July 06, 2023
We use DataMotion across our whole organization and is used to securely send documents to lenders and/or customers. We do real estate …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is DataMotion?

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a new solution from…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://datamotion.com/contact-sales

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is DataMotion?

DataMotion provides a secure digital exchange platform that changes how organizations communicate, collaborate, and share information with customers and partners. Users in financial services, insurance, healthcare, and others can leverage the company’s secure messaging and document exchange solutions to simplify and streamline processes, without sacrificing security or compliance. DataMotion offers a variety of pre-built solutions as well as a no-code web component, APIs, and other connectors for integration into a variety of systems. Boasting military-grade encryption and a zero-trust, governed database, DataMotion supports compliance with rigorous corporate policies and government regulations, such as HIPAA, PCI-DSS, CJIS, and FINRA.

The vendor states that in the healthcare sector, DataMotion is a DirectTrust™ accredited and Drummond certified HISP/CA/RA, offering Direct Secure Messaging to facilitate simple and modern clinical exchange. With over 2.5 million clinical end points and access to over 5.3 million NPI addresses, DataMotion enables nationwide exchange with clinical as well as non-clinical endpoints.

DataMotion has 20 years of experience designing solutions to secure email, message, and file exchange needs. The DataMotion secure data exchange platform and DataMotion Direct services are HITRUST CSF® certified.

DataMotion Features

  • Supported: Integration into existing systems and workflows
  • Supported: APIs, a no-code web component, and connectors for easy deployment
  • Supported: Single sign on and Enterprise IdP integrations
  • Supported: Mobile app for storing and sharing secure files
  • Supported: Scalable to millions of users
  • Supported: Military-grade encryption and a zero-trust design
  • Supported: SafeTLS secure inbox delivery without keys or codes
  • Supported: Detailed logging, tracking, and reporting
  • Supported: FedRAMP-certified Microsoft Azure public cloud deployment
  • Supported: DirectTrust™ Accredited and Drummond Certified technology

DataMotion Screenshots

Screenshot of The DataMotion self-service center provides one-stop access for DataMotion products and free trials. It also has answers to frequently asked questions, documentation, and options to get support.Screenshot of The DataMotion mobile app for Apple iPhone and iPad is available for all DataMotion customers. Linking with an existing DataMotion account, disk quota, and message retention period, it extends secure exchange with users wherever they are.Screenshot of The DataMotion secure message portal login includes single sign-in option with Google, Microsoft, and Apple credentials. OAuth2 support is available for corporate IdP integration (Okta). The portal can be customized and co-branded with corporate colors and logos.Screenshot of DataMotion offers documentation, helper libraries, and SDKs, available in a self-service customer center, for API integration.

DataMotion Videos

DataMotion Overview
Introducing DataMotion's Secure Message Center
DataMotion's No-Code Experience

DataMotion Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesInternational support
Supported LanguagesEnglish, Spanish, French, German, Italian, Portuguese, Chinese

Frequently Asked Questions

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a new solution from scratch. DataMotion's focus is on creating easy-to-use secure messaging and document exchange, so organizations can improve their user experience and increase efficiency without sacrificing security or compliance.

Webroot Email Security Powered by Zix, Virtru, and Proofpoint Email Protection are common alternatives for DataMotion.

Reviewers rate Ease of integration highest, with a score of 8.4.

The most common users of DataMotion are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(191)

Attribute Ratings

Reviews

(1-22 of 22)
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March 19, 2024

The use of DataMotion

Score 3 out of 10
Vetted Review
Verified User
We use DataMotion to correspond with other offices for situations such as setting up appointments, referring patients, corresponding with referring offices, and the like.
  • DataMotion keeps x-rays secure
  • DataMotion categorizes fields in an efficient way
  • simple to use
  • looks out of date
  • needs option for contacts
  • address book
DataMotion is great for practices that don't refer to other practices because the address book isn't there
Score 9 out of 10
Vetted Review
Verified User
I have worked in several agencies/companies that assist customers moving into the various public cloud services as well as other vendor work where username, password, credentials, access keys and many more secure items have to be sent. Oddly enough, many companies do not have their mail servers, Exchange, for example, configured to support secure email. We as a company do but most of the customers don't, so we find it difficult to help them send such sensitive info internally and externally. We have started recommending them to use DataMotion. We absolutely love it. Extremely simple to implement, no negative effect on our current mail service either. Great to see a product that works and does exactly what it claims it can do. Our team has transitioned to DataMotion instead of using our O365 mail for sending secure messages.
  • Easy to understand once you receive email that there is a secure message.
  • Can wipe messages after they are sent and read.
  • Can be used for both internal and external email addresses.
  • When receiving email it says I can login via a new account or it gave me options to login with my gmail or facebook. But sometimes that option is not available and I don't know why.
It is best suited for customers that do not have their email server setup for secure emails. Not suitable most of the times for customers that have O365 and have already configured secure email services.
Deb Kelleher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses DataMotion Secure Email for all emails containing sensitive attachments. We also offer the option for our clients to access it to send info to us that they feel is classified or sensitive. One of the features we prize is the access to when folks have opened and downloaded from our emails. It has proven helpful many times.
  • Encryption
  • Security
  • Easy to use
  • Address book
  • Skip a space before signature appears
I have not experienced a time when DataMotion did not fit the bill.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Datamotion is very necessary in our field. patient information must be protected, and data motion enables us to send sensitive information with confidence.
  • Easily Compose emails
  • Send messages securely
  • Alerts us to new messages
  • The address book should be easier to manage
  • The dashboard could be a little more user friendly
  • I would like a different address book
DataMotion is very useful in our field . Patient privacy is obviously a top priority, and DataMotion allows us to send and receive patient health information securely. It is quite easy to use, and people in our practice network can all access it .
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used DataMotion as our secure email option for clients. We included a link in our email signature to allow our clients to send us secure encrypted emails. With the level of detail and sensitive information that we as auditors receive, having a secure option that was easy for our clients to use gave our clients the confidence to send the information that allowed us to make further progress on our procedures. The business problem that the product addresses is the need for a quick, convenient method to securely email sensitive data, and this product allowed for this.
  • Platform is intuitive and very easy to use from both a receiver and sender of the email.
  • The "open" and/or "read" notifications serve as great documentation that a client has successfully seen and obtained the information that was being provided.
  • The ability to include a simple link within an email signature prevents clients from having to go through a cumbersome portal or process to send a document securely.
  • Integration with a contact list and/or an MS Outlook address book would allow for much more efficient use of the email composition process.
  • Allowing for integration of an MS Outlook signature to ensure that the sent email still maintains a professional feel received by the client.
  • The portal/inbox does seem to take a while to navigate/get to the clicked on area.
I would consistently recommend this as a great option to both send and receive sensitive client data in an effective and documented manner. In the audit industry, with the forwarding of sensitive financial and personal information, security and encryption are the biggest factors that our clients demand. DataMotion provides these characteristics and allows our clients to send information without concern or hesitation. Additionally, from an audit perspective, being able to have a tracking mechanism for when an email is opened/read also allows for us to maintain an accurate timeline of information flow.
December 08, 2021

Ok Dokey

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses DataMotion to send secure messages that contain private information such as social security numbers and addresses that are needed to conduct background checks for potential employees. Although this aspect of our organization isn't at the forefront of our work, we hire about 50+ new employees every year, and thus DataMotion is essential in protecting our current and potential hiree's information.
  • Centralized Mailbox.
  • Outlook Attachment.
  • Easy to follow instructions.
  • Learning curve for new users.
  • Ability to connect outlook to DataMotion.
DataMotion is excellent when we need to send emails regarding sensitive information, such as social security numbers of potential employees. It is harder to use when a user isn't already signed into DataMotion accounts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use DataMotion to receive daily reports. We are able to view patients at high risk for problems and address a specific resolution plan for each individual.
  • Gives access to daily reports
  • Secures delivery to protect private information
  • Occasionally, reports not received until the next day, for the most part reliable
If there has been a problem with the delivery of the report, there is a notification in a timely manner and updates when the problem is resolved.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is used to power the secure and internal messaging program. It is used across the whole organization by staff members to send messages and documents that would otherwise be most appropriately handled in-person. It ensures that documents and other important pieces of information can be delivered in a remote manner.
  • Send important documents securely
  • Track messages (when they have been opened and received, for example)
  • Offer several measures of security
  • The interface is not aesthetically pleasing.
  • There could be related onboarding training.
  • The change my password function does not work well.
DataMotion is well suited for sending HR-type documents. I would consider these type of documents to be low to mid-level in terms of the subject's sensitivity. This may include information like addresses, phone numbers, and signed documents. I wouldn't use it for important conversations dealing with Title IX-type of issues.
Moris Mendez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using DataMotions for some time to communicate with our clients and provide a new channel of communication directly and efficiently. At the moment we are implementing it in a small part of our department in order to make it known and be accepted by the other community.
  • Customer service is exceptionally good, they are very nice and efficient.
  • The interface offers an appropriate and fluid ease of use, very easy to learn.
  • Security is more than guaranteed and that gives us a lot of confidence in use.
  • On some occasions I have had to communicate with some users, to indicate that the emails could be in the spam tray.
  • It would be helpful if they improve the option of adding a new user in the address book.
  • I don't find any more problems at the moment.
DataMotion is appropriate when you want to open and maintain an efficient, safe, and reliable channel with our clients, which makes the communication become a constant flow of information between the client and us. On the other hand, it should not be wasted when you do not have a constant and growing client portfolio.
Daniel McGinn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is an email encryption software that has been our go-to tool from the day it was introduced in our organization. We have been using this efficient software across all our departments because of its great features. DataMotion has been offering all the features that financial data requires, so it [has] a great facet about it. DataMotion is mostly used in our department because the software is proven to be very helpful in processing orders and filing taxes for the company. It is a completely automated and reliable platform.
  • DataMotion has been used in implementing requests such as ID approval as well where clients are required to show their ID and verify their identity in different things like student hiring and so on.
  • DataMotion is a simple yet effective tool that is used greatly for the recipients of a secure email when a client is using it.
  • DataMotion has a very intuitive interface which makes it very easy for the users to get a hold of it very quickly.
  • DataMotion has many positive aspects about it, but I feel that there are certain areas that are lacking and need some improvement. Firstly, the copy and paste feature of DataMotion is weak and I personally think it can be improved a lot.
  • Moreover, the address book interface of DataMotion can be made a lot simpler when it is about adding new users.
DataMotion is adequate and suitable for organizations where you need to send sensitive information, yet it is supposed to be in an encrypted format to recipients that require the information sent should be safe and secure. Also, DataMotion is a great platform when it comes to securing email content as well. Due to these things, I would recommend DataMotion.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use DataMotion for all our encrypted messages to various government entities, families, contractors, etc. It is used by the entire agency/organizations. We have several users at all our locations throughout the agency/organization that have the ability to encrypt emails (containing PHI) to the various government entities, families, contractors, etc. so all healthcare information remains secure. Our email compliance policy says if you don't have an sccmha.org email address anticipate the message going through to you in DataMotion. I send about 30 emails per day through DataMotion to the State of MI, MI Dept of Health and Human Services,etc.it is very secure.
  • Very secure, easy to use.
  • Always sends them without errors or issues to resolve.
  • Easy to use, sends me a notification when sent, also when it's been opened. It tells me how many of the individuals on the email thread have opened it.
  • DataMotion always you to resend and provides proof each time.
  • Great communication app.
  • The storage of previously sent emails drops off after a number of days, really would like to track for a longer period of time or an archived sent message queue.
  • The newer version/updated awhile back has been capacity, as the older version I kept getting messages that I reach my maximum per day limit. Thank you for fixing that feature.
  • I wish the message didn't go to recipient's junk mail so often. I started sending an Outlook message to first time recipient's to check their junk mail if they haven't received the message already as a heads up.
Each time I use it I've always been grateful for the stored contacts. When it seems like I won't send to a recipient and a few weeks to several months later, I need to send to them again. Really helpful to be able to send it a click of an address. This saves "fat fingering" an address and it not going through.
Our documents generally are of an urgent nation, faxing them due to the size and urgency; glad we have it. Over time, we have found more uses for it than you can imagine. I can encrypt right to the Attorney General's email and he brings up the document right in court, very user and receiver friendly. Nice job on all your anticipating my every need.
Love when I can say to a staff, they opened it; here's the proof.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion Secure Email is used by administrative departments to send secure or sensitive information. It addresses HIPAA and concerns for privacy of sensitive data. Some of our physician practices also use it to communicate secure information with their patients, such as forms needed before a visit, medical record releases, photos, and referrals to other physician practices.
  • DataMotion easily secures sensitive and confidential emails.
  • DataMotion is easy to use on both the sending and receiving ends. It's rare that an end user has an issue accessing a secure message.
  • I can't think of any areas that DataMotion needs improvement. It's easy to use and has all of the required functions we are looking for.
DataMotion works well and is very easy to use for sending secure emails. It is very easy for recipients to access the email. Patients, physician offices, insurance companies, and law firms are just a few of the sources that we communicate with via DataMotion secure email. We never have issues fulfilling our need for secure communication with this product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion Secure Email is being used across the whole organization. It is used to comply with HIPPA requirements for our clients. It is used to communicate with clients to send and receive medical information. We also used it to send invoices to clients. Our staff used it to communicate internally when HIPPA related information needs to be shared.
  • Ease of use
  • Clients seem to like its user friendly interface
  • Never had a secure issue using it
  • The address book interface to add users could be made simpler
  • The copy and paste feature could be improved
  • When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person
DataMotion Secure Email is well suited if you need to [send] sensitive information in an encrypted format to recipients that need the information sent in a secure manner. It would be less appropriate for sending [quick] notes or communication that you would send in a less formal or secure manner to others.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is used by our entire organization to assist in the transmission of secure documents from departments to departments. It is widely used in many departments across the organization and is used with external vendors as well. We implemented DataMotion for requests such as ID approval where clients need to show ID to verify their identity as well as things like onboarding and student hiring.
  • User friendly: DataMotion is very easy for non-IT folks to sign up and use.
  • Email tracking: DataMotion makes tracking emails and managing which have been opened/read easy.
  • Security: DataMotion is easy to set up and is more secure than using standard email.
  • It's not the prettiest site: The GUI could use some work but the functionality is there.
During COVID-19, we specifically used DataMotion while hiring new candidates. Having them be able to set up DataMotion accounts with an external email address as well as having us be able to ensure that their documentation (like passports or SSN documentation) are secure was key. In addition, it made the hiring process easier as we did not have to ask folks to come in, which kept us up to date on all COVID-19 guidelines.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use DataMotion Secure Email here at work, and we sell and maintain the service for our clients. It helps keep messages encrypted and secure. Our clients like it because DataMotion Secure Email is HIPPA compliant and allows them to reliably send messages between other offices and their customers.
  • Easy to install
  • Easy to use
  • Easy to maintain
  • Wish the installer for the DataMotion Secure Email button would bundle both the x86 and x64 versions together.
DataMotion Secure Email is great for your secure email needs, but if you are already using MS Exchange services, then it may be much simpler to just go with the Azure protect services.
Greg Moman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work as a consultant/broker in employee benefits, working primarily with employers who self-fund medical benefits. My work often includes protected health information. All such information originating from within my company is transmitted via [DataMotion Secure Email].
  • DataMotion Secure email is easily accessed through whatever email client you are using.
  • DataMotion is simple to use for the recipients of a secure email, even if they are not DataMotion users.
  • As a site-based platform, Datamotion can handle the transmission of very large files.
  • If accessing sent emails from the Datamotion site, archiving or finding email traffic after-the fact can be daunting.
  • being able to easily recall or resurrect an email sent months or years earlier is not easy & sometimes impossible.
[DataMotion Secure Email is] most appropriate where large data file transmission is used. Least appropriate when using through your email client platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is currently being used for prescription correspondence with pharmacies as well as for other medical data. Several workers in this department either initiate or receive this correspondence on a daily basis. It addresses issues with HIPPA compliance, as well as general confidential information transference. Since most companies are agreeable with this method, we have been able to take full advantage of DataMotion within our workflow.
  • Delivers secure email in a timely manner. There is no waiting time.
  • Provides read receipts with the receiver's information available. So we know who read it and when.
  • We are able to use it in conjunction with our regular email system. This helps us to expedite responses while still keeping the message secure.
  • It would be nice to be able to forward a message from the "Track Sent" folder without losing the previous timestamp (from, sent, subject). This way the receiver knows that I am adding to a previously sent and unread message.
DataMotion is definitely well suited for medical correspondence. I'm sure its use spans far beyond into other areas.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using DataMotion SecureMail to securely send passwords, sensitive files, and sensitive information. It is currently being used across the entire organization. It addresses the issues of allowing a way for not only our employees to send important information to clients, but also vice versa. It has helped eliminate risk of that sensitive information being exposed via e-mail.
  • Efficiently encrypts e-mails for safe sending.
  • Provides a portal to review encrypted e-mails both received and sent.
  • Allows piggyback licensing so our clients can send encrypted e-mails without having their own licenses.
  • The Outlook add-ins are sometimes problematic -- Meaning it has, on a couple instances, caused a blank e-mail to be delivered every minute until the add-in was disabled and removed and then reinstalled.
  • Sometimes downloading the Outlook add-ins from their website it gives network errors and won't download. Have to click resume download about 4-5 times until it actually properly downloads.
I think DataMotion SecureMail is better suited for small to mid range companies. It provides a nice add-in that allows you to choose to send an e-mail securely. Most of the users in our company aren't too happy with change, but it was quite easy to set up and have them start using it with very little blowback and complaints.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is being used across the organization to send PHI back and forth to different people in the organization.
  • Lets you know when someone opened your email.
  • Sends secure email quickly.
  • Easy to use.
  • Allowing to send bigger files.
  • It would also be great if the system could save email addresses like Outlook; like if you type in someone's name their email pops up.
It's well suited to send PHI back and forth, but, if I have big documents to send back and forth, it's not the best because a lot of times I will have to break up those documents into different emails because it's too large to send in one.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is being used for email encryption across our whole organization. This addresses the need for additional security and an option to send external recipients encrypted communications with sensitive data.
  • Very user-friendly portal for the external recipients.
  • Very user-friendly portal for the licensed users.
  • Outlook Add-In to make sending secure easy.
  • Unable to reset non-licensed users' passwords and the forgot password link does not always work.
  • The Outlook add-in crashes every once in a while because it is a poorly written add-in.
If you need to send email securely, DataMotion is a solid product. The mail is housed in a separate portal allowing ease of access to just your secure messages. It also allows the recipient to respond back through the portal allowing all communications to be encrypted.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We deployed DataMotion SecureMail across our entire organization. DataMotion SecureMail helps us securely send mail to and from customers without the fear of data loss. This solution has helped us out tremendously in an area of need. It also gives the customer peace-of-mind that their information and data are protected.
  • Encryption
  • Password Protection
  • User Interface
DataMotion SecureMail is a very easy to use platform that gets the job done.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our whole organization uses DataMotion SecureMail for sending secure emails to clients. We typically use it for exchanging highly confidential documents or highly sensitive data, or if we have any kind of HIPAA concerns with the data. We may also leverage DataMotion to send very large attachments--anything that crosses the threshold of 20MB, which is the upper limit allowed on our email policy.
  • Secure email
  • Attachments
  • Single sign-on integration
  • Password retrieval process
DataMotion SecureMail is well-suited for legal firms and departments that share highly confidential information on a daily basis; industries that support or are part of Healthcare, Government, and Finance, which share highly confidential information on a daily basis; multinationals--when you need to share information across countries. Any industry or job that traffics in, or deals with, a lot of personally-identifiable information can benefit from DataMotion SecureMail services.

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